2008
This $115M acquisition has journalists and travel insiders scratching their heads especially given how much smaller Farecast is than Sidestep, the $180M Kayak paid for Sidestep and because MSN hasn’t shown prior interest in travel. But the confusion about the rationale is because the strategic driver for the purchase likely isn’t about travel per se, it’s about something bigger, much bigger - search. Why search? Because travel is a huge category within web search and travel is an even bigger category for paid search. And the last time we checked, Microsoft is really, really serious about closing the very large gap between the MSN web and paid search offerings and those from Google and Yahoo. How should we quantify “huge”? Internal analysis at web/paid search companies indicate between 3-5% of web searches are travel related. Not surprisingly, perhaps, given 79% of travelers search before booking.
Travel paid search spend on just Google and Yahoo is over a billion dollars a year, again, not surprisingly given there is $8.7B spent annually on online marketing and over $90B booked online (U.S.).
So, let’s get back to Farecast/Microsoft. Farecast gives Microsoft an opportunity to slow, and then reverse market share losses in this critical category of search. How? Because Farecast’s “smart search” technology should enable Microsoft to deliver on the holy grail of paid and web search - ‘contextual targeting.’ By understanding more about what consumers are searching for (e.g. their dates of travel) and about the relevant pages (e.g. real time prices - or even better, price predictions), Microsoft should be able to offer a significantly more relevant set of results then Google can.
Google’s current SRP (search results page) for “flights to Boston” points to a bunch of pages all over the web where a consumer would type in their trip context on each.

Microsoft’s SRP (like Yahoo’s today) could offer consumers the ability to give more context like dates, number of folks traveling etc. With this context, Microsoft could return a much more relevant set of integrated results.

That’s a better consumer experience, but Microsoft has an even bigger opportunity around targeting paid search advertisements - especially given Farecast’s ability to predict prices. As Rick at Motley Fool points out, “there is no easier lay-up in the online advertising industry than serving sponsored leads to folks ready to spend money.” With Farecast, Microsoft can hyper target those ads to make it more compelling for consumers to click and make more money per click given Farecast’s existing relationships with travel advertisers.
Well done Steve Ballmer, well done Hugh Crean! Good luck executing on your vision - and good luck acquiring companies to enable your next vertical categories.
Note: This post is based on internal UpTake analysis, and does NOT include data or context from discussions with Hugh or anyone on the Farecast management team, nor Brad, Erick or anyone on the Farecast board.
UPDATE on 4/22: More coverage at WebWare on 4/17 by Ina Fried, the FareCast blog on 4/17 by Hugh Crean, the 4/17 SeattlePI post on Todd Bishop’s Microsoft Blog, John Cook’s original news break, Profy 4/17 post by Cyndy Aleo-Carreira, TechCrunch post on 4/17, Seattle Times on 4/17, CenterNetworks on Farcast acquired Microsoft, WebGuild on 4/18, PaidContent.org on 4/17, Venture Beat on 4/17, SearchEngineLand on 4/17, Rev2.0rg on 4/18.














4 Responses
great post, yen. and we look forward to welcoming you to the Travolution events next week.
just one small thing. you said in the post: “MSN hasn’t shown prior interest in travel”.
lest we forget, microsoft launched Expedia in 1996.
They must have viewed Farecast as the superior tool to FareChase as otherwise why spend money - although the amount is a rounding error for MS - to acquire a meta search firm when the Yahoo! acquisition would bring one on board? In the end it’s about relevancy and search based ads are more relevant than any other form of web advertising. Good outcome for the guys at Farecast in any case.
kevin, nice catch! i guess that would count as a successful corporate sponsored start-up by almost any metric
joe, while yahoo/farechase had a similar vision, it was never publicly announced, and yes, it’s likely that MSFT discounted farechase given it’s still relatively invisible on the yahoo network (although that is a nice search integration above). even if they were aware, $115M is a literally a drop in the bucket given either the $40B overall yahoo price tag and perhaps they thought it worth the hedge given the size of online travel marketing/lead gen spend
Improvements in travel search seem inevitable, given Google’s desire to “organize the world’s information”, and the poor “10 blue links” search experience today, when looking for structured information that includes availability and pricing. Yahoo, MSN, Ask and others will continue to try to improve the search experience for consumers.
I think it’s only a matter of months or so before you type into Google “Maui condo for rent”, and a search portal actually helps you out by asking “when do you want to go”, and “what do you want in that condo”… two very relevant questions in narrowing down your search. My thoughts are outlined further here:
http://stevemurch.typepad.com/blog/2008/04/the-right-strat.html